Problem Steps Recorder
As the local PC guru you're probably very used to friends and family asking for help with their computer problems, yet having no idea how to clearly describe what's going on. It's frustrating, but Microsoft feels your pain, and Windows 7 will include an excellent new solution in the Problem Steps Recorder.
When any app starts misbehaving under Windows 7 then all your friends need do is click Start, type PSR and press [Enter], then click Start Record. If they then work through whatever they're doing then the Problem Steps Recorder will record every click and keypress, take screen grabs, and package everything up into a single zipped MHTML file when they're finished, ready for emailing to you. It's quick, easy and effective, and will save you hours of troubleshooting time.
Burn images
Windows 7 finally introduces a feature that other operating systems have had for years - the ability to burn ISO images to CDs or DVDs. And it couldn't be much easier to use. Just double-click the ISO image, choose the drive with the blank disc, click Burn and watch as your disc is created.
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